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Shipping Policy and Cancellation Policy – Ortho Relief
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Shipping and Cancellation Policy

Cancellation Policy

At Ortho Relief, we allow order modifications or cancellations within the first 12 hours of placing your order. Unfortunately, after this timeframe, cancellations cannot be processed as we prioritize swift order processing to ensure timely dispatch and delivery.

Shipping Method

Your order will be processed within 2 days before shipment. Once processed, we will select the most suitable shipping method based on your delivery address. Please note that we are unable to accommodate specific carrier requests during the checkout process.

Free Standard Shipping

Orders with Free Standard Shipping are typically delivered within 1-2 weeks from the shipment date. Delivery times may vary depending on the shipping destination.

Insured Priority Shipping

Insured Priority Shipping is also delivered within 1-2 weeks from the shipment date. This option includes insurance for lost parcels, ensuring replacements or refunds in case of shipping issues. Delivery times may vary depending on the destination.

Tracking Your Order

To track your order, you can:

Refer to the email notification you received after placing your order. This will include your tracking number.
If you cannot locate the email or tracking number, contact us at info@orthorelief.shop for assistance.
ORTASHDI

Your destination for innovative solutions to relieve pain and enhance comfort. Feel better, move freely, and live well with Ortho Relief.

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